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Learn about OMC

Patient rights

At Olmsted Medical Center every customer is important and valued. Here are our team’s promises to you:

1. You will be treated with courtesy, respect, and dignity.
2. We will consider, and be considerate of, your cultural, psychological, spiritual, and personal values.
3. We will provide you with appropriate privacy.
4. We will provide reasonable accommodations for those with communication impairments and for those who speak a language other than English.
5. Patient disclosure and records are treated confidentially and, except when required by law, patients are given the opportunity to approve or refuse the release of medical records.
6. Patients are provided, to the degree known, complete information concerning their diagnosis, treatment, and prognosis. When it is medically inadvisable to give such information directly to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
7. Patients are given the opportunity to participate in decisions involving their healthcare, except when such participation is contraindicated for medical reasons.
8. Information is available to patients and staff concerning:
1. Patient rights, including those specified in A through G above
2. Patient responsibilities
3. Services available within the organization as well as outside providers
4. Provisions for after-hours and emergency care
5. Fees for service
6. Payment policies
7. Patient's right to refuse to participate in experimental research
8. Methods for expressing grievances and suggestions to the organization
9. Advance directives
9. Patients are informed of their right to change primary or specialty healthcare providers if other qualified healthcare providers are available.
10. We will not create/use marketing or advertising that is misleading as to OMC’s competence and capabilities.

Notices and Disclaimers »