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Frequently Asked Questions

Do you offer free delivery or mail out prescriptions?

OMC's pharmacies offer free courier delivery Monday through Friday to addresses within the Rochester city limits. Or, we can mail your filled prescription(s) to your home (for address in Minnesota) via the U.S. Postal Service for no additional charge. Download a fillable order form that you can bring or mail in with your prescriptions!

  • Either bring your completed form AND the related prescriptions with you to either of our pharmacies, or mail your completed form AND the related prescriptions to either of the addresses listed in the hours and location section of this page.
  • Free standard shipping via U.S. Mail. Please allow 7-10 business days for mail delivery. Incomplete information may cause delivery to be delayed beyond 10 days.
  • Mail-delivery service is appropriate for long-term maintenance prescription drugs. Prescriptions for medications that are needed immediately and/or for a one-time treatment (such as an antibiotic for an infection) should be filled in-person.
  • By law, Olmsted Medical Center’s pharmacies cannot accept returns of prescription medications for credit or reuse.
  • Generic medications are substituted when available and when permitted by the prescriber. If you do not want to receive generic medications please make sure to let us know.
  • You must provide a valid credit card (VISA, MasterCard, Discover, or American Express only) to use for payment associated with the medications you order.

Do you offer Medication Therapy Management?

Yes. In Medication Therapy Management (MTM), you meet one-on-one with a pharmacist to review your medication(s), including over-the-counter items, their doses, and when/how you take the medication(s). To schedule a MTM appointment, please call 507.535.1974.

Do you provide vaccinations

Yes, for ages 13 and older unless otherwise specified.  You can make an appointment or just walk in for these vaccines:
  • Seasonal Influenza (flu) vaccine - (6 and older)
  • Zostavax - (60 and older): can bill Medicare Part D Plan for patients age 65+
  • Pneumovax 23 and Prevnar 13

What other services or products do you offer?

  • Over-the-counter medications (e.g., pain relievers, vitamins, allergy medicine, etc.) and wound care dressings. If we do not have your medication in stock, we can order it for next-day pickup or mail delivery.
  • Don't like your medication's taste? We can flavor any liquid medication for $2.99.
  • Pharmacists can access OMC patients' medical records to check laboratory values and medication history.
  • We will match competitors' prices upon request, for patients who pay with cash.

How can I fill my prescriptions?

Olmsted Medical Center offers several ways to request refills of prescriptions issued by OMC caregivers.

  • OMC's prescription refill request hotline (507.288.3443 x2626). Note: this is a recorded message with information on how to order your prescription.
  • In consultation with an OMC caregiver during a scheduled visit

How do I refill my prescription?

  • If you are out of refills, call the pharmacy first. The pharmacist will fax a request for more refills to your healthcare provider.
  • Refills may take up to 7 business days. (3 days for chronic narcotic medicine*)  *Chronic narcotic medicines have a risk of dependence and abuse.  Chronic narcotic refills will be completed Monday through Thursday from 8:00 AM to 5:00 PM. There will be no refills for lost or damaged chronic narcotic medicine. Keep your medicine safe.
  • If you have been waiting longer than 7 days, please call your pharmacy first.
  • If the pharmacy has questions, they will call your healthcare provider.

Pharmacy Locations and Hours

Rochester Northwest pharmacy (Monday—Friday, 8:00 AM to 6:00 PM; closed on holidays and weekends):

tel: 507.535.1974 

fax: 507.281.7685

Street address: 

5067 55th St NW, Rochester, MN 55901

Rochester Southeast pharmacy (Monday—Friday, 7:30 AM to 5:30 PM; closed on holidays and weekends):

tel: 507.292.7255 

fax: 507.292.7256

Street address:

210 9th St SE, Rochester, MN 55904