At Olmsted Medical Center, we believe good health starts with great care™. We also believe the best care is possible when patients are active partners in becoming and staying healthy.
To help you take an active role in your healthcare, we provide free 24-hour online access to clinically reviewed information on more than 4,000 health and medication topics. While this information is not intended to replace a consultation with your healthcare provider, it can help you find answers to your questions and learn more about medical topics of interest to you.
Print page
E-mail pageText size:
+−
Bill Pay Questions
- How do I view my account information and manage my account online?
- What is a Guarantor Number?
- Can another family member access my online account?
- Can I contact the Patient Accounting office through e-mail?
- Do I need to enroll in order to use these other resources?
- Will I be able to view and pay both my Olmsted Medical Center Hospital and Clinic statements with one log on?
- Do I need to establish an electronic payment method to be eligible for the online account manager?
- What specific type of electronic payment method can I use?
- Can I print a payment stub and send it in with my payment instead of paying electronically?
How do I view my account information and manage my account online?
In order to view your account information and make payments online, you must enroll by entering your requested information on the enrollment page. This information will ensure that only you can securely access your account information.
What is a Guarantor Number?
The Guarantor is the person responsible for payment of the account. Each Guarantor is given a Guarantor Number, which is printed on your statement. This number provides the access to your account information and is required to enroll for your online account.
Can another family member access my online account?
A family member can only access your account if you provide that person with your Guarantor Number and password. There is only one sign-on per guarantor. If the guarantor is the same on the Hospital and Clinic statements, only one sign-on will be needed to access both accounts online.
Can I contact the Patient Accounting office through e-mail?
Yes, once you are logged into our online billing system you may email our office 24 hours a day, seven days a week with questions. We will personally reply to your message during normal business office hours. For reasons of privacy and security, it is our policy not to send or receive patient information via email. Please do not send requests for medical advice, treatment options, appointments or patient information (even your own) to us via email. Please include a daytime phone number in your communication for us to contact you back at.
Do I need to enroll in order to use these other resources?
No, you only need to enroll if you would like access to 'My Account' information, including making payments, tracking insurance, receiving e-mail notifications when there is a change to your account, etc. The other resources are available to you 24 hours a day, regardless of your enrollment.
Will I be able to view and pay both my Olmsted Medical Center Hospital and Clinic statements with one log on?
Yes, as long as the guarantor name is the same for both the Hospital and Clinic. If the guarantor names are not the same, please Contact Us at 866.287.2780 to 507.287.2780. To log in, click on the pay my bill link for instructions.
Do I need to establish an electronic payment method to be eligible for the online account manager?
No. When it comes time to pay your bill, you will have the option to either establish an electronic payment method or print out a payment stub on your home printer.
What specific type of electronic payment method can I use?
You can make payment electronically, via credit card, debit card or electronic check. Olmsted Medical Center accepts the following credit/debit cards:
- Visa
- MasterCard
- American Express
- Discover
- E Check
Can I print a payment stub and send it in with my payment instead of paying electronically?
Yes. You have the option of printing a payment stub with all of your open accounts and sending that in with your check to the hospital. Just click the 'Print Payment Stub' option on the 'Make Payment' page.