On-Demand Video Visits

Get the care you need—without leaving home.

Olmsted Medical Center (OMC) offers On-Demand Video Visits through the OMC MyChart patient portal. This convenient virtual option lets you connect with a provider for many common health concerns, right from your smartphone, tablet, or computer.

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Start Your On-Demand Video Visit

Sign in to OMC MyChart and select On-Demand to start your virtual visit today.

Need help logging in or signing up for MyChart? Call 507.292.7090 (Monday–Friday, 8:30 AM–4:30 PM).

Why Choose an On-Demand Video Visit? 

  • Fast, convenient care: Log in from home or anywhere in Minnesota
  • Extended evening hours: Monday–Friday, 5:00–9:00 PM
  • Short wait times: Most visits start within 5–20 minutes
  • Affordable: Cost is similar to an in-person primary care visit
  • Simple: No appointment needed—just log in and start your visit

Note: On-Demand visits are for non-emergency medical needs only. If you have life-threatening symptoms, call 911 or go to the nearest Emergency department.

How On-Demand Works - 3 Easy Steps

  1. Open OMC MyChart. Log in, then select On-Demand from the main menu. Enter your information and symptoms.
  2. Meet with a provider. When it’s your turn, a provider will join the video visit to diagnose and offer treatment.
  3. Receive a care plan. If needed, a prescription will be sent to your preferred pharmacy.

What to Expect

  • Visits last about 15 minutes and are available first come, first served.
  • Wait times typically range from 5–20 minutes.
  • If lab work or other testing is needed, your provider will guide you to complete it at an OMC location.
  • If your provider determines you need in-person or emergency care, there is no charge for the video visit.

What We Treat

You can use an On-Demand visit for many acute and chronic concerns, including:

  • General health concerns
    • Acne; allergies; back pain; cold or flu symptoms; COVID concern; diarrhea; headache; heartburn; insect bites; nausea; rash; sinus issues; sore throat; tooth pain
  • Chronic or ongoing needs
    • Constipation; sleep concerns; smoking cessation; chronic disease questions; medication refill requests (non-narcotic)
  • Women’s health and sexual health
    • Birth control inquiries; vaginal concerns; sexually transmitted disease (asymptomatic) testing
  • Mental health
    • Mild anxiety or depression (no new diagnosis)
  • Other
    • Ear concerns; pink eye; urinary tract infections

Who Can Use On-Demand 

To use this service, you must:

  • be a Minnesota resident and physically located in Minnesota during your visit
  • have a camera-enabled device (computer, tablet, or smartphone)
  • verify your insurance before your visit.

On-Demand visits are not available for patients traveling outside Minnesota (“snowbirds”).