COVID-19 Information

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Wear a mask when in public spaces and when you come to OMC

As you have heard in the local news, residents and visitors to Rochester are now required to wear a mask when in any indoor, publicly accessible space. This includes, but is not limited to bars, restaurants, retail stores, and public transportation. This mandate was approved by the Rochester City Council and has been put in place to help prevent the spread COVID-19. In addition, Governor Tim Walz issued at state mandate requiring all residents of Minnesota to wear a mask when out in public.

OMC’s mask requirement

OMC supports the requirement to wear a mask. When you come to OMC for an appointment or as a visitor, we require that you wear a mask while in our buildings. This requirement is based on CDC and Minnesota Department of Health guidelines. Children under the age of 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance, are not required to wear a mask.

Requiring a mask at OMC is one of the many ways we are working to keep you as safe as possible. Other ways include:

  • Screening patients, visitors, and employees when they enter our buildings.
  • Placing stickers on the floor to help indicate social distancing.
  • Installing plexiglass partitions in front of the desks where you check in for an appointment.
  • Adding directional arrows on the floor in some areas to minimize contact with people coming and going through hallways.

Behind the scenes, we are conducting telephone screenings and, at some locations, providing the ability to check in and wait for your appointment in the comfort of your car.

Why should you wear a mask

It is strongly recommended that you wear a mask anytime you are in a public space. Wearing a cloth masks will protect you from potentially being infected by someone near you as well as protect you from unknowingly spreading the virus to someone else. Numerous studies, referenced on the CDC website, have shown that some people with COVID-19 do not have any symptoms of the virus. As a result, they do not know they could be spreading the virus to those around them.

COVID-19 is a virus that is spread through respiratory droplets. These droplets are the germs that come out of your mouth or nose when coughing, sneezing, talking, yelling, or singing. Wearing a mask helps to reduce the number of respiratory droplets released into the air which lowers the chances the virus will spread to other people in the area.

To help reduce the transmission of COVID-19, remember to follow the three Ws: wear a mask, wash your hands, and watch your distance between people. In addition, you should avoid touching your face and, if you need to cough, cover your cough with a tissue or cough into your elbow.

Have questions?

If you questions about Rochester’s mask mandate, check out the City of Rochester’s FAQ document.

What you can expect when you come for an appointment

Changes to hours and locations

Beginning June 8, OMC will make changes to hours, clinic openings, and changes to services. Although we are still in the midst of the COVID-19 pandemic, OMC wants patients to make their healthcare needs a priority again. It is important to not postpone medical care or ignore symptoms. The best way to prevent more serious medical issues: early detection and treatment. Patients should bring and wear a mask for their appointment as well as observe social distancing in our lobby and waiting areas. Learn more...

We are open and here to provide the care you need

During this time of COVID-19, we want you to feel safe coming to OMC for primary care, specialty care, lab or radiology services, acute care, emergency care, or the hospital. If you need an appointment, a screening procedure, surgery, or elective procedure, we invite you to give us a call. Your safety as well as the safety of our employees is one of our highest priorities.

We understand you may be concerned about coming to our clinics or hospital for an in-person visit. As soon as you walk into one of our buildings until the time you leave, you will notice we have taken additional steps to provide a safe environment. This includes, but is not limited to, being screened as you walk in, to masking, to social distancing measures, to visitor restrictions, to additional and more frequent cleaning in our clinical areas.

When you arrive, you will be greeted by an OMC employee at our screening station. This person will ask you some questions and give you a sticker to wear. This lets others know you have been screened and have been cleared to enter the building.

You will be asked to wear a mask while you are in our buildings and you will notice our employees are also wearing masks. If you do not have a mask, we will give you one. Our request for wearing a mask is based on the Centers for Disease Control and Prevention (CDC) recommendation.

In our waiting areas, we have placed signs on chairs to indicate where you should not sit. This is to help with social distancing.

We continue to have in place guidelines related to guests and visitors at all our locations.

  • Only one caregiver/visitor per patient.
  • No visitors younger than 12 years.
  • No visitors who are coughing, sneezing, have a runny nose, fever, or a sore throat.
  • At the BirthCenter, you will only be allowed one support person and no visitors.

Over the coming weeks, you will begin to see changes to our hours and location of services. Any changes or updates will be posted to our COVID-19 website (https://www.olmmed.org/changes-to-hours/).