COVID Triage Line

COVID-19 Nurse Triage Line

UPDATED: January 27, 2022

If you are experiencing COVID 19 type symptoms OR have questions related to COVID-19, please call our COVID nurse triage line at Nurse Triage line at 507.292.7266. One of the nurses will ask about your symptoms and determine the best course of action for your care.

Hours of operation for the COVID-19 testing site at FastCare North are:

8:00 AM to 5:00 PM, Monday through Friday (closed for lunch 12:30 PM - 1:30 PM)

There are two ways to make an appointment to be tested. 1) Call the COVID triage line at 507.292.7266 during the hours of 8:00 AM – 5:00 PM, Monday through Friday. 2) Schedule an appointment online using the patient portal, OMC MyChart. After you sign into your OMC MyChart account, select “Symptom Checker” from the Menu.

There are no walk-in appointments.

We ask that patients and caregivers only call OMC's COVID triage line if you have COVID-19 symptoms or need medical advice related to COVID-19.

How to get a COVID-19 Test

Effective Monday, October 3, patients will no longer need to call the COVID-19 Triage Line to schedule an appointment for a COVID-19 test. Patients now have the following options for testing.

Call their primary care provider’s office. Patients should call their provider’s office. A nurse will ask a few questions to determine if testing is appropriate and, if so, schedule the test.

Visit FastCare. Patients can visit either FastCare North or FastCare South for a standard walk-in appointment with a provider. If the provider determines testing is appropriate, it will be done at that time.

Patients who are only seen in the Asthma & Allergy department or in obstetrics, should call that department to speak with a nurse. The nurse will determine if testing is appropriate and schedule the patient for a test

For patients without a primary care provider, they should contact the messaging center at 507.292.7070.