View Wait Times
Avoid the wait, make an online reservation
We understand you want you or your family to get the quickest care possible. To help you make that decision, we post estimated wait times for our Acute Care clinics. In case of an urgent concern or emergency, call 911 or go to the nearest emergency department right away.
You are able to make an online reservation (there are a limited number of slots available each hour) for a time that works best for you at OMC’s Acute Care clinics. When making an online reservation, you will be able to receive real-time status updates about wait times as well as set a reminder text. Note: the calendar for each day's online appointments currently opens at 12 midnight. (For example, if it is 8:00 PM on Wednesday and you would like to make an appointment for Thursday, the calendar for Thursday will open at 12 midnight.)
Schedule a Reservation
To schedule a reservation for Care Rochester NW Clinic or Acute Care Rochester SE Clinic visit our "Schedule a Reservation" page.
As always, walk-in appointments are available at all locations.
About our wait times
Wait times are updated every 15 minutes and are based on the average time it takes from when a patient checks in to the time they have been evaluated and treatment can be started.
Please be aware that our wait times can vary due to many circumstances. We provide this information as a courtesy to help patients make an informed decision about which OMC location to visit, but we cannot guarantee that your waiting experience will reflect the estimate. A reserved slot is not a set appointment, and you may have to wait after you come into the clinic. Patients that arrive with a more serious condition or illness may be seen before you. If wait time is listed as "unavailable," the clinic is open and we can accept walk-in patients.
Acute Care – Rochester Northwest Clinic
Hours of Operation: Monday - Friday: 7:00 AM - 7:00 PM; Saturday: 8:00 AM - 3:00 PM; Sunday: 8:00 AM - 3:00 PM; closed holidays.
Acute Care – Rochester Southeast Clinic
Hours of Operation: Monday - Friday: 7:00 AM - 7:00 PM; closed weekends & holidays.
The FastCare locations in Shopko have closed. Watch for updates about our new FastCare North and FastCare South opening in new locations later this summer.