Wait time header

View Wait Times

for FastCare and Acute Care

Wait Times for FastCare and Acute Care:

View Wait Times

Not sure whether to go to FastCare or Acute Care?
View or download our Convenience Care Card.

Avoid the wait, make an online reservation

We understand you want you or your family to get the quickest care possible. To help you make that decision, we post estimated wait times for our FastCare and Acute Care clinics. In case of an urgent concern or emergency, call 911 or go to the nearest emergency department right away.

You are able to make an online reservation (there are a limited number of slots available each hour) for a time that works best for you at OMC’s FastCare or Acute Care clinics. When making an online reservation, you will be able to receive real-time status updates about wait times as well as set a reminder text. Note: the calendar for each day's online appointments currently opens at 12 midnight. (For example, if it is 8:00 PM on Wednesday and you would like to make an appointment for Thursday, the calendar for Thursday will open at 12 midnight.)

Schedule a Reservation

To schedule a reservation for FastCare North, Acute Care Rochester NW Clinic, or Acute Care Rochester SE Clinic visit our "Schedule a Reservation" page.

As always, walk-in appointments are available at all locations.

About our wait times

Wait times are updated every 15 minutes and are based on the average time it takes from when a patient checks in to the time they have been evaluated and treatment can be started.

Please be aware that our wait times can vary due to many circumstances. We provide this information as a courtesy to help patients make an informed decision about which OMC location to visit, but we cannot guarantee that your waiting experience will reflect the estimate. A reserved slot is not a set appointment, and you may have to wait after you come into the clinic. Patients that arrive with a more serious condition or illness may be seen before you. If wait time is listed as "unavailable," the clinic is open and we can accept walk-in patients.


FastCare North

Hours of Operation: Monday - Friday: 8:30 AM - 8:00 PM; Saturday: 8:30 AM - 5:00 PM; Sunday: 10:00 AM - 5:00 PM; closed holidays.

Our FastCare North caregivers' lunch break is from 1:30 - 2:00 PM daily.

Acute Care – Rochester Northwest Clinic

Hours of Operation: Monday - Friday: 7:00 AM - 7:00 PM; Saturday: 8:00 AM - 3:00 PM; Sunday: 8:00 AM - 3:00 PM; closed holidays.

Acute Care – Rochester Southeast Clinic

Hours of Operation: Monday - Friday: 7:00 AM - 7:00 PM; closed weekends & holidays.