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Introducing: OMC MyChart, our new patient portal

OMC MyChart imageOlmsted Medical Center is pleased to let you know that we have a new, improved portal called OMC MyChart. It will look different than the current portal and will offer many more features. The portal is part of Olmsted Medical Center’s (OMC) transition to Epic Systems, our new electronic medical record and revenue cycle (bill pay) system.

With OMC MyChart, you will find many new features including:

  • Ability to request or cancel an appointment
  • Send and receive secure messages between you and your healthcare team
  • View a family member's health record using a proxy access through OMC MyChart
  • View health information from your visits
  • Request prescription renewals
  • Use OMC eCare to request an Epic E-Visit for treatment of many common and minor illnesses
  • Manage health information from other healthcare organizations that use MyChart

You will be able to view laboratory, radiology, and other test results. All results will be released your OMC MyChart account immediately with the following exceptions: pathology, advanced imaging (nuclear scans, OB ultrasounds, MRI, and CT), and certain tests such as for Lyme disease and HIV. These results will be sent to your OMC MyChart after five (5) business days. The delay is in place to allow time for your provider to review your results and call you before they are placed in your OMC MyChart.

There's an app!

OMC MyChart can be accessed from a computer or a mobile device using an app. The app, called MyChart, can be downloaded for free from the Apple App Store and the Google Play Store/Android Market. MyChart image

Once downloaded, choose Olmsted Medical Center from the list of healthcare providers. You will be able to do everything on your mobile device that you can do on your desktop computer.

How to sign up:

To sign up, type https://mychart.olmmed.org and click on the “sign up now” button in the “new user” box on the right side of your screen. Here is a short instruction sheet on how to sign up.

If you have a child between the ages of 13-17 who would like to set up their own account, please complete the OMC MyChart Teen Account Request form. Please note, this form must be signed by both the parent/legal guardian and the teenage child.

Do you want to pay your bill online?

OMC MyChart offers a convenient way to pay your bill, update insurance information, and ask questions about your bill. You will also be able to view itemized bills, statements, and payment summaries.

If you have previously used OMC’s online bill pay, you will see a few changes. The most significant change: all services for the clinic and the hospital will be billed on one statement. You will not need to use a separate payment portal.

It’s important to know that there will be a cross-over time where you may receive up to three statements per month until you pay off balances for charges incurred at the hospital and clinics before we go live with Epic on September 29. Here’s how the payment portal will work:

  • For any services prior to September 29, you will need to continue to use your OMC’s payment portal at https://www.olmmed.org/bill-pay, using your current name and password to log in.
  • For services received on or after September 29, you will need to use your OMC MyChart account if you would like to pay your bill online.

To view your bill or to pay online, simply log into your OMC MyChart account, click on the “Billing” icon at the top of the screen, and then click on “Account Payment.” You will be able to securely make credit card payments through your OMC MyChart account.

Need help with OMC MyChart? Help is only a phone call away. By calling 507.287.2780 (8:00 AM – 5:00 PM, Monday – Friday) the representative answering the phone will be able to answer your questions.

Documents:


Looking for the old patient portal?

You can access it via this link.

It’s important to note that after September 28, no information will be sent to the current patient portal. It will only be sent to OMC MyChart. Please Note: the current patient portal will no longer be available after December 31, 2018.

Quick Links

OMC MyChart - new patient and bill pay portal

Patient Portal - previous portal

Pay My Bill - for paying bills prior to September 29, 2018

Information about Proxy Access

Other people will not be able to see your
MyChart information unless they are granted
permission; this is called a proxy. Proxy access
allows for an individual to have access to
another individual’s OMC MyChart record. To learn more or to download the required forms, visit our Proxy Access page.