We'd Like Your Opinion!
At Olmsted Medical Center, we take patient feedback very seriously, and we use it to guide our ongoing improvement projects. We include every comment we receive in our ongoing quality assessments and work to be responsive to your needs. While our overall patient satisfaction scores are around 90%, there is always room to improve.
After a visit to Olmsted Medical Center, your name is sent to Quality Data Management, the organization that gathers our patient-satisfaction survey responses. Your name may be chosen at random to participate in the survey. If you are chosen, a Quality Data Management representative will call you. Your responses are confidential. Surveys take 15 to 20 minutes, and you choose whether or not you participate.
Our Quality Services department also gathers feedback to guide OMC’s future development. Do you have a compliment, concern, or comment you’d like to share with us? Talk with any staff member about your OMC experience. Use our Send us Your Opinion form. Or, call us at 507.292.7091.
Tell us how we’re doing—we’re listening!