How We Support You
Our social workers:
- connect people with community and financial resources
- provide emotional and mental health support
- assist patients with discharge planning and recovery
- support individuals and families during difficult times
- promote health and safety in our community through outreach and education.
Medical Social Services
Available to everyone and free of charge.
Our licensed social workers (LSWs) help patients and community members access care and support services. Medical social services can assist with:
- finding community and financial resources
- coordinating home health or transportation services
- accessing educational and employment resources
- advance care planning (healthcare directives and life-sustaining treatment orders)
- supportive counseling for adolescents
- issues related to housing or homelessness
- developing independent living skills.
Many of these services are available by phone if an in-person visit isn’t possible.
Additional Support Programs
- Spiritual Care: Helps meet the spiritual or religious needs of patients and families.
- Safe Cell Program: Provides free cell phones for those needing emergency assistance.
- Organ Donation Awareness: Educates patients and the community about organ and tissue donation.
- Discharge Planning: Supports patients transitioning from hospital care to home or another care facility.
Clinical Social Services
Available to OMC patients only; billed as fee-for-service.
Our licensed independent clinical social workers (LICSWs) provide counseling and therapy for patients facing emotional, behavioral, or mental health challenges. Services include:
- mental health assessments
- counseling and psychotherapy
- stress and relaxation techniques
- support for issues such as chronic illness, substance use, and family conflict.
Clinical social services are available in person or by telehealth at select OMC branch clinics and partner nursing homes. Patients may self-refer or be referred by their OMC clinician.
Community Outreach
OMC’s social services team is deeply engaged in the community through:
- presentations at senior centers and assisted living facilities
- participation in homeless response teams
- collaboration with domestic violence prevention initiatives and professional aid networks.
These efforts help improve the health, safety, and well-being of the communities we serve.
Helpful Resources
- Advance Healthcare Directives
- Learn how to document your healthcare preferences and name a trusted agent to make decisions if you cannot.
- Organ, Tissue, and Eye Donation FAQs
- Find answers to common questions and links to organizations such as:
Contact Us
If you’d like to learn more or request assistance, please contact us:
Social Services
507.529.6806
Contact Us Form
Log in to your MyOMC Patient Portal to send a secure message.
Active Aging Services and Palliative Care
aas@olmmed.org
507.287.2794
Monday–Friday, 7:30 AM–4:30 PM (closed on holidays)
Olmsted Medical Center – Hospital
Attn: Active Aging Services, Palliative Care
1650 Fourth Street SE
Rochester, MN 55904